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Volunteer
Gardening
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From helping hands to long-term partners.

Bringing volunteers into the organisation requires investment of significant effort. What often receives less attention is what happens after that first involvement—and how volunteers are supported as their relationship with the organisation grows over time. 

UDARTA:EG study offers a clear signal

93% of organisations that engage volunteers say the effort is worthwhile.

This toolkit shifts the focus from constantly finding new volunteers to intentionally nurturing existing ones. Like a garden, strong volunteer relationships grow through clear roles, consistent communication, deeper engagement opportunities, and meaningful recognition. When treated as long-term partners, volunteers become a lasting source of strength and stability.

VOLUNTEER JOURNEY IN ACTION

A step by step guide to volunteer engagement through the journey of Sameer, our volunteer.

Follow Sameer’s journey across three stages to see how volunteering can grow from a one-time act of service into a lasting relationship. Each stage blends real-world moments with practical tools to help nonprofits guide volunteers naturally. Your volunteers may be at different stages of this journey, start wherever serves you best. At each stage, you’ll be asked to make a choice—revealing what works, why it works, and which tools can support you. Based on the UDARTA:EG study, this guide provides simple, ready-to-use toolkits that solve real challenges nonprofits face. While Sameer is a single fictional supporter, you can use these systems and processes to cultivate a relationship with a large and engaged community of givers for your cause

Start by selecting the stage you want to begin with

STAGE I: Seed of Service

This is Sameer’s first contact with your organisation - when they join or express interest. Your goal is to make them feel welcomed, valued, and clear about their role

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Switch Stage

I. Welcome & Onboard

Switch Stage

II. Engage & Connect

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III. Grow & Champion

Switch Stage

All Toolkits

Select one of the two options to reveal the right way

Select one of the two options to reveal the right way

Let’s turn moments of service into a movement

Get all the tools in one place to start building deeper engagement - at your own pace, and with the resources that fit your organisation best.